Privacy Policy
1. Introduction
Welcome to Lunovi Real Estate. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at lunovirealestate.com.
2. Who We Are
Lunovi Real Estate is a fully registered real estate brokerage based in Punta Cana, Dominican Republic, certified in banking, finance, real estate and accounting.
Contact:
Email: info@lunovirealestate.com
Website: lunovirealestate.com
3. What Information We Collect
We may collect the following personal information when you use our website:
Contact information: Name, email address, phone number
Enquiry details: Property preferences, budget range, messages submitted via contact forms
Account information: If you register on our website (username, password, saved favourites)
Technical data: IP address, browser type, pages visited, time spent on pages (via cookies)
Communication data: Any emails or messages you send us
4. How We Use Your Information
We use your personal information to:
Respond to your property enquiries and provide real estate services
Send you property listings, market updates and investment opportunities that match your preferences
Manage your account and saved favourites on our website
Improve our website and user experience
Comply with legal obligations under Dominican Republic law
Send you our newsletter (only if you have opted in)
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
Remember your preferences and saved searches
Analyse website traffic and performance
Provide relevant property recommendations
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.
6. How We Share Your Information
We do not sell, trade or rent your personal information to third parties. We may share your data with:
Service providers: Trusted third parties who assist us in operating our website (e.g. hosting, email services, Google Maps)
Legal requirements: If required by law or to protect our legal rights
Business partners: Only with your explicit consent, for example if you enquire about a specific development
7. Google Services
Our website uses the following Google services:
Google Maps: To display property locations. Google’s own Privacy Policy applies.
Google Analytics: To analyse website traffic anonymously
Google reCAPTCHA: To protect our forms from spam
For more information, please visit: policies.google.com/privacy
8. Third Party Links
Our website may contain links to third party websites (developers, partners, CONFOTUR information pages). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will remove it within 30 days unless we are legally required to retain it.
10. Your Rights
Under applicable data protection laws, you have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete information
Request deletion of your personal data
Withdraw consent for marketing communications at any time
Opt out of our newsletter at any time by clicking “Unsubscribe”
To exercise any of these rights, please contact us at: info@lunovirealestate.com
11. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.
12. Children’s Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Lunovi Real Estate
Punta Cana, Dominican Republic
Email: info@lunovirealestate.com
Website: lunovirealestate.com
This Privacy Policy was written in accordance with applicable Dominican Republic data protection regulations and international best practices.