Lunovi Real Estate

Privacy Policy

1. Introduction

Welcome to Lunovi Real Estate. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at lunovirealestate.com.

 

2. Who We Are

Lunovi Real Estate is a fully registered real estate brokerage based in Punta Cana, Dominican Republic, certified in banking, finance, real estate and accounting.

Contact:

Email: info@lunovirealestate.com

Website: lunovirealestate.com

3. What Information We Collect

We may collect the following personal information when you use our website:

Contact information: Name, email address, phone number

Enquiry details: Property preferences, budget range, messages submitted via contact forms

Account information: If you register on our website (username, password, saved favourites)

Technical data: IP address, browser type, pages visited, time spent on pages (via cookies)

Communication data: Any emails or messages you send us

4. How We Use Your Information

We use your personal information to:

Respond to your property enquiries and provide real estate services

Send you property listings, market updates and investment opportunities that match your preferences

Manage your account and saved favourites on our website

Improve our website and user experience

Comply with legal obligations under Dominican Republic law

Send you our newsletter (only if you have opted in)

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember your preferences and saved searches

Analyse website traffic and performance

Provide relevant property recommendations

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.

6. How We Share Your Information

We do not sell, trade or rent your personal information to third parties. We may share your data with:

Service providers: Trusted third parties who assist us in operating our website (e.g. hosting, email services, Google Maps)

Legal requirements: If required by law or to protect our legal rights

Business partners: Only with your explicit consent, for example if you enquire about a specific development

7. Google Services

Our website uses the following Google services:

Google Maps: To display property locations. Google’s own Privacy Policy applies.

Google Analytics: To analyse website traffic anonymously

Google reCAPTCHA: To protect our forms from spam

For more information, please visit: policies.google.com/privacy

8. Third Party Links

Our website may contain links to third party websites (developers, partners, CONFOTUR information pages). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will remove it within 30 days unless we are legally required to retain it.

10. Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you

Correct any inaccurate or incomplete information

Request deletion of your personal data

Withdraw consent for marketing communications at any time

Opt out of our newsletter at any time by clicking “Unsubscribe”

To exercise any of these rights, please contact us at: info@lunovirealestate.com

11. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

12. Children’s Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Lunovi Real Estate

Punta Cana, Dominican Republic

Email: info@lunovirealestate.com

Website: lunovirealestate.com

This Privacy Policy was written in accordance with applicable Dominican Republic data protection regulations and international best practices.